Frequently Asked Questions
1. How do I use your products?
Each product comes with clear instructions on the label or in the product description. If you’re unsure, feel free to email us for personalised guidance.
2. What ingredients do you use?
We use high-quality, carefully chosen ingredients — many are natural and plant-based. Full ingredient lists can be found on each product page.
3. Are your products natural or organic?
Most of our products are made with natural ingredients, and where possible, we use organic sources. Check the product details for specific info.
4. What’s your return policy?
We offer returns on unused products within 14 days of delivery. Please visit our [Returns Page] for full details.
5. How long does shipping take?
UK orders typically arrive within 3–5 working days once dispatched. We aim to process all orders within 1–2 business days.
6. Do you offer international delivery?
Yes! We ship internationally. Delivery usually takes between 5 to 15 working days, depending on your location and local customs.